Important Census Update for Franklin County
If you have a Post Office Box address you will not receive the census letter with the census code by mail. It will be dropped off at your house. The Census Bureau has reported that some households in rural areas of western Franklin County have not yet received their 2020 Census letter and survey packets, due to the suspension of field operations to drop off packets. Once it is safe to do so, packets will be dropped off. The time frame for this action is not known.
Households that have not yet received anything yet about the 2020 Census have three options:
(1) Wait for the 2020 Census letter and survey packet to be dropped off at the household in the future. Households will have until August 14, 2020 to self-respond.
OR
(2) Go online to www.my2020census.gov and complete the survey without using a 12-digit Census ID. When asked to log in, click on “If you do not have a Census ID, click here”. The next page will ask for the address of where you were living on April 1, 2020. Then submit your address accordingly.
OR
(3) Call 844-330-2020 to complete the survey by phone without using a 12-digit Census ID. You will provide your address over the phone. For more information on how to respond by phone, including the phone numbers to call to complete survey in 15 other languages and TDD, go to: https://2020census.gov/en/ways-to-respond/responding-by-phone.html
Do not worry if you fill out the survey online or by phone now, and then forget and fill out the paper form later. The Census Bureau has a process to review households that submitted multiple responses.
Also, a question that has come up for some households that received their invitation letter in the mail. What if the town or zip code listed in the mailing address does not match the town where I actually live? The mailing address does not impact the data collected. The Census I.D. number on the 2020 Census invitation letter is geo-coded to the physical location of the household. The mailing address is only used to get the invitation letter from the Census Bureau to the household efficiently.
For questions about the 2020 Census please contact Jessica Atwood from the Franklin Regional Council of Governments at jatwood@frcog.org or our local U.S. Census Bureau Partnership Specialist Elaine Arsenault at elaine.m.arsenault@2020census.